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The Challenge

The goal was ambitious. To digitalize the book loan processes of one of the largest libraries in the country, the famous Information Resource Center (IRC), at Universiti Teknologi Petronas, Perak. From our initial conversation, we identified that the current book loaning process was done manually, with a team of librarians having to deal with volumes of books being borrowed day in day out. To give a perspective, we are talking about over 210,000 volumes of items.


The Approach

To build this platform required a lot of discovery sessions. This is to understand the current sales process of the library. We then recognize the repetition. Secondly, we will require working with a new payment gateway provider to allow customers to pay on the website. We then carried out our usual approach:


So we identified key deliverables:


  • - Brand Discovery
  • - UX Design
  • - Project Planning
  • - Prototypes
  • - Design systems
  • - Wireframes
  • - User Interfaces
  • - Responsive Web Design
  • - Progressive Web Application



We took about 2 months to design and develop the website and the end results are as follows:

  • - Portal used for Librarian
  • - Student Portal
  • - Reporting System
  • - Inventory System


Project Manager

Wan Muhammad Fadzli

UX Designer

UI Designer

Wan Muhammad Fadzli


A. Hakim Noor

Interlibrary Loan System

A book loan system for the largest university library

About Project

Universiti Teknologi Petronas



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Leeroy Shah
Business Development
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